This Privacy Policy governs your use of the Town4kids eAcademy mobile application ("Application"). By using this Application, you agree to the collection and use of your information as described in this policy.
User-Provided Information
When you sign up for Town4kids eAcademy programs through a subscribed school, we collect the following information you provide during registration and use of the Application:
- Personal Information: Your name, email address, username, password, and any other details provided during registration.
- User Interaction Data: Information you provide when you contact us for assistance or enter data into the system while using the Application, such as contact details.
We may use your provided information to communicate important updates, required notices, and marketing promotions.
Automatically Collected Information
We may automatically collect certain technical data, including:
- Type of mobile device you use
- IP address of your device
- Mobile operating system
- Browser type
- Usage data, such as features you interact with within the Application
The Application does not collect precise real-time location data from your device.
We do not share your personal data unless necessary in specific situations:
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes such as subpoenas.
- Protecting Rights and Safety: We may disclose information to protect our rights, safety, or the safety of others, or to respond to government requests.
- Service Providers: We may share information with trusted third-party service providers who help us operate and improve the Application. These providers are obligated to follow our privacy policy.
We only share aggregated, anonymized data with third parties for the purpose of improving the Application and our services.
You can stop all data collection by uninstalling the Application. You can use your device's standard uninstall process, or remove it through the app marketplace.
We retain User-Provided Information for as long as you use the Application and for a reasonable period thereafter. Automatically Collected Information is retained for up to 24 months and may be stored in an aggregated form after that time.
If you wish to delete your User-Provided Information, please contact us at support@town4kids.com. Please note, certain data may be required for the proper functioning of the Application.
We do not knowingly collect or solicit information from children under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us at support@town4kids.com, and we will delete the information promptly.
We take the security of your information seriously and implement physical, electronic, and procedural safeguards to protect it. Access to your information is limited to authorized personnel who need it to operate, develop, or improve the Application. However, no security system is completely infallible, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted here, and we will notify you via email or text message. Continued use of the Application after updates signifies your acceptance of the revised policy. You can review the history of changes to this policy here.
By using the Application, you consent to the collection and processing of your information as outlined in this Privacy Policy, including the use of cookies and other tracking technologies.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: enquiries@town4kids.com